Learning Centre
The integrity of who we are and what we stand for is truly demonstrated by how we look after you and your spa AFTER it has been delivered. There are varying factors of how your Spa will behave over the years – water care is of course big one – there are elements of maintenance that you will be responsible for. But with Zorra, you are not alone in this journey. We provide you with all the knowledge and expertise required to ensure your Spa lasts a lifetime. Your Hydropool Spa comes with a promise, and that is in essence; if you do your bit, we’ll do ours.
Look after your Spa as we ask and we will look after it too. Once you’re a Zorra Hot Tubber you’re with us for life!
Love Your Hot Tub? Leave a Review!
If you’re excited about your new hot tub and happy with the installation, we’d love to hear it! We aren’t the biggest company around, so if you have a couple minutes we’d really appreciate a Google review, you’d be doing us a huge favour.
We’re so grateful for reviews, we’ll give you 10% off your next purchase of water care product or hot tub accessories as a thanks!
Water Care Instructions & Quick Start Guides
Water Care is a very important aspect of owning a Hot Tub or Swim Spa, and is often overlooked or even ignored. Here at Zorra we try to make Water Care as simple and easy as possible by offering free water testing using our specialized tools, and by only selling high quality Water Care products. We also endorse the use of Mineral Salts, specifically Aqua Finesse, to further simplify the process and give the water a soft feel, and pleasant smell.
How Do I Work My Spa?
So you just had your new spa delivered, we did our show and tell demonstration for the spa and water care, but you still have a few questions. Hopefully these videos will help you in your journey.
Looking For A Deeper Dive?
Everything from spa winterizations, to brand comparisons, to general spa knowledge can be found below.
What Is The Warranty And Who Do I Call For Service?
We service everything that we sell. Period.
We don’t believe in outsourcing service to other companies, because we can’t guarantee that their quality of work is up to our standards. Here at Zorra we have full time, factory trained service and delivery technicians that do all of our warranty services and spa deliveries. If you ever have any service concerns, just give us a shout, we’re here to help.
Each series has a different manual, click the links to the right to download a PDF version. Don’t see your spa on this list? Give us a call at 519-423-6703 or send us an email at support@zorrahottubs.com and we’ll see if we can help.
What is Hot Tub Wellness?
Health and Wellness is a big factor to many Spa owners, and Hydropool has invested a lot of time into discovering how to create an effective Wellness Program to make the process painless. Have a look through Hydropool’s Wellness Guide below to get an idea of what the hype is all about. Looking for a physical copy for yourself? One is included with every Hydropool Hot Tub.
