Helping You Set Up Your Hydropool
At Zorra Hot Tubs & Swim Spas, we want you to enjoy the best possible experience with spa. Below you will find helpful information on installation, water treatment, how to save on water care products, recommended contractors, and more. Feel free to contact me if you have questions.
Customer Responsibilities Checklist
Download Customer Responsibilities Checklist by your spa type below.
A friend of yours is a friend of ours.
Earn Cash for each friend or family member you refer to Zorra. $250 for a Hot Tub and $500 for a Swim Spa. If that wasn’t enough, they’ll get that same amount off their spa as well!
Here’s what our customers have to say
We went to Zorra to shop for 2 swim spas. The service we received from David and his team was excellent. They invited us to bring our bathing suits to try out the spa, and we had a blast. Every part of the sales process was well handled. Though they did face supply chain delays that had us waiting 2 months for our swim spa, our day came and both spas were delivered and set up without a hitch. They organized the crane and water truck too. We are enjoying every bit of our our purchase & cannot recommend Zorra Hot Tubs & Swim Spas enough. Thank you David & family.
Jivvie Van R
Do not go anywhere else!! David and Nick are extremely knowledgeable, and very helpful. I have been to a bunch of other places, and that was a waste of time. I highly recommend only going here. Jerry
David helped us out with figuring out our chemistry with the hot tub. We don’t know where we would be without Zorra hot tubs and David. Thank you so much for helping us.
Great experience from start to finish. David and Nick were very informative and we felt no pressure to make a purchase. Delivery was smooth; the delivery team was on time and professional, as well as offering more good information. Zorra Hot Tubs have continued to be available and offer guidance as we have learned to care for our new spa. Thank you!
Great experience through the whole buying process with the team at Zorra. Very knowledgeable and helpful with questions about the spa and how it works. After sales service has been excellent as well. Hydropool makes a great product and our family has enjoyed the swim jets and hydrotherapy seats all in one!
Used Zorra hot tubs for my new tub . Very easy to work with and was very happy with there service and delivery guys. They did an amazing job and were very up to par on there products! Highly recommend this business for any hot tub and spa needs !!
Went in on June 25, 2022 to look at hot tubs. We were looked after by David who was very knowledgeable about all the products available. He took the time to answer all of our questions. From the time we purchased the hot tub to installation we were fortunate to have everything completed in less than 4 weeks. We were lucky that the tub we purchased was in stock.When the tub was delivered by Derek and Keiden they explained how to start up the tub and what all the chemicals were used for. They were very helpful. After two weeks of operation we went back with a list of questions which were all answered! Thank you again David and Nick. We also had our water tested and were given an explanation on how to correct the levels. We are happy to support a local business who stand by their product. Zorra is committed to customer service and we are very pleased with our purchase. Model purchased Hydropool 495 gold with waterfall and light package.
Nothing but good thing to say about this family owned and operated business. We purchased our Hot tub back in March 2022 and from the first day of going to their store and speaking to Nick I was sold and had confidence that all steps from purchase, install and maintenance would be taken care of professionally. The initial delivery was delayed a few months but that was no fault of Zorra and rather the manufacture. The two gentlemen that installed the Tub did their job perfectly and provided all the knowledge a first time hot tub owner needs to hear. Unfortunately we had our first issue with our tub only 2 months in with all of the water draining from the tub unwarranted, but it was due to a manufacturing oversight of the rinse pipe not being fastened efficiently to the tub. Zorra (even though noting they were on holidays) brought a technician to our home within a day and diagnosed and remedied the problem with minutes. If your looking for a hot tub or spa there’s no need to look elsewhere then Zorra.
Amazing company. Family owned and operated. Very knowledgeable and great to deal with. Deb and I are so pleased to purchase from Zorra and would recommend them 100%!