We were very happy with the customer service and purchase of our hot tub. Nick and David were very helpful and answered all our questions. The set up crew (unfortunately we forgot their names) were friendly and professional when setting up the new hot tub. Will definitely recommend Zorra Hot Tub to anyone who is looking at getting one!

– Gregg C.

 

My wife and I are extremely happy with our purchase from Zorra hot tubs. We walk into one of their clear out sales events and within seconds David was there to help us. He was extremely helpful with any of the questions we had. Also was honest when it came to things we don’t need in a hot tub. When a place will help you save money and not upsell you something you don’t need you got my business 100%. The install guys we great to talk to, we’re also very knowledgeable when it came to set up and chemical balances and how to maintain it properly. I will continue to support family owned and operated like myself.

– Jason N.

 

Very happy with my hot tub. No pressure during the buying process, and they answered all my questions. They demonstrated patience and understanding as I worked through making my final decision. All the people that I dealt with were very friendly and knowledgeable. Delivery and setup went very smooth, and ongoing service has been quite dependable. If I call or email questions, they get back to me right away. The patio furniture that they sell is high quality as well, and I have purchased lounges as well as a conversation set including a love seat, chairs and tables. I highly recommend dealing with Zorra HotTubs, as I found them very professional and trustworthy.

– Pat C.

 

John and I give Zorra TV/Hot Tubs a 10. We purchased our hot tub in October 2017 tent sale and are enjoying it immensely Why number 10 : Friendly service, knowledgeable, courteous, always there when we require advice, professional and most important bought locally.

– Connie L.

 

My experience with Zorra was top of the line right from the initial phone call and the prompt service. They were polite, courteous and even tried to fix my problem over the phone. Lorne the service technician was on time and very professional. He answered any questions and even offered tips, which were very helpful.

– Cheryl & Rick C.

 

Very nice people. Family owned business therefore they make sure you are satisfied completely. Spent time answering all questions. Very accommodating.

– S. Wells

 

What a great place to buy a hot tub, David the salesman was so nice and patient as he explained everything about hot tubs from how they are built to how to set up and use while waiting as I asked lots of questions. He was never in a hurry to do something else. Also the staff in the store are also very nice and make you feel like you have known them for ever. Thanks again to Zorra for making this a great experience.

– Carla H.

 

Joe from Zorra Hot tubs was amazing!!! He was very knowledgable and took pride in his product. Prices were the best I have seen anywhere. We just bought a hydro pool tub and couldn’t be more happier.

– Jessie H.

 

I purchased a new Hydropool hot tub this fall from Zorra and couldn’t be happier. From the initial visit to the store, I was impressed with the information and help I received from David. Delivery was smooth and the guys that bring it are excellent. Very happy with my purchase and my sore muscles are too!

– David J.

 

We purchased a new Hydropool spa from Zorra Hot Tubs and couldn’t be happier with the experience. Delivery was within days of our purchase and they took the old one away (which saved a huge headache). Staff in the store are friendly and knowledgeable and the delivery guys were awesome!! Great overall experience and the best price around.

– Jim C.

 

Family run business for 50 years! The people are great and they had the best price we could find, as well as the perfect tub for our family!. Thank you Hough’s.

– Kevin S.

 

I have to say that the service is exceptional at Zorra. We bought a used hot tub off Kijiji and ran into our share of problems right from the beginning. The staff at Zorra could have easily talked us into buying a new tub but Joe explained all our options and helped us get the tub running like new at a fraction of the price of a new tub. Instead of making a quick buck Zorra now has a life long customer. Thank you guys!

– Jamie O.

 

The customer service and friendly staff go above and beyond expectations for this type of market. Their knowledge and understanding of the products they sell is one of the reasons they are still in business. I will recommend Zorra Hot Tubs as a starting point (and likely ending point) to everyone looking for a hot tub. Keep up the great work!

– Nathan P.

 

We bought a new hot tub and are very satisfied with the sales and service. They picked up our old tub, delivered and installed the new one. Highly recommended.

– Jeff H.

 

I purchased a new Hydropool hot tub this fall from Zorra and couldn’t be happier. From the initial visit to the store, I was impressed with the information and help I received from David. Delivery was smooth and the guys that bring it are excellent. Very happy with my purchase and my sore muscles are too!

– David J.

 

Joe from Zorra Hot tubs was amazing!!! He was very knowledgable and took pride in his product. Prices were the best I have seen anywhere. We just bought a hydro pool tub and couldn’t be more happier

– Jessie & Jeff H.

 

I recently purchased a swim spa from Zorra hot tubs. The experience has been really great. There were some challenges on getting ready for the delivery on my side and Zorra hot tubs was great to offer me options to work with the delays I was having. On the day of delivery, everything went very smoothly. I have had the swim spa now almost a month and I continue to get great service whenever I go in to the store for help on the water balance side of things. For anyone that is contemplating a swim spa and are unsure if they will find it worth the money, I can say I had the same doubts and now that I have it, I wish I had of bought one years ago.

– Denise P.

 

Very happy with my hot tub. No pressure during the buying process, and they answered all my questions. They demonstrated patience and understanding as I worked through making my final decision. All the people that I dealt with were very friendly and knowledgeable. Delivery and setup went very smooth, and ongoing service has been quite dependable. If I call or email questions, they get back to me right away. The patio furniture that they sell is high quality as well, and I have purchased lounges as well as a conversation set including a love seat, chairs and tables. I highly recommend dealing with Zorra HotTubs, as I found them very professional and trustworthy.

– Pat C.

 

My wife and I are extremely happy with our purchase from Zorra hot tubs. We walk into one of their clear out sales events and within seconds David was there to help us. He was extremely helpful with any of the questions we had. Also was honest when it came to things we don’t need in a hot tub. When a place will help you save money and not upsell you something you don’t need you got my business 100%. The install guys we great to talk to, we’re also very knowledgeable when it came to set up and chemical balances and how to maintain it properly. I will continue to support family owned and operated like myself.

– Jason N.

 

We had been shopping around for a hot tub for a couple of weeks, but were never completely “sold” on any place we visited. A friend mentioned Zorra’s just west of Woodstock and so, went to see what they had… From the moment we entered the showroom, the staff were very curtious, friendly and helpful with all our questions. It didn’t take us long to realize that we were “sold” on Zorra’s place and purchased our hot tub that very visit. We have been using our tub for a month now and still get excited at the fact that we now have one…. thank you very much Zorra Hot Tubs for bringing our dream to life! If you are going to be looking for a hot tub, save yourself time, money and energy and start at Zorra’s first…. you will not be disappointed!

– Bruce M.

 

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