Parts & Service

All you’ll ever need to maintain your hot tub and swim spa

Canadian Made Hydropool Hot Tubs Starting at $7,483!

– or –

We service everything we sell, and even the stuff we don’t. As well as being a fully certified Hydropool Service Depot, we also service all brands and models of Hot Tubs, both old and new. With two full time service technicians and access to a warehouse of parts, we can fix nearly anything.

Feeling like a do it yourselfer? No problem, we can provide any part over the counter, along with tips and tricks on how to install it.

Caring for your hot tub or swim spa, while keeping your equipment working and looking like new is our goal. We have a full range of all maintenance and repair products plus accessories from hot tub covers to pillows, spa fragrances and floating decor to meet your specific needs for years to come. Since we have full time service techs, any part not in stock is a short drive away; this lets you get back to relaxing and having fun with very little wait time.

Need to schedule a service call? Just send us a message

Hot Tub Parts

We stock everything needed to keep your Hot Tub in optimum condition. Whether we perform regular maintenance or you do it yourself, the integrity of the products is crucial. We carry only approved high quality parts to ensure your safety and your hot tub’s longevity.

Swim Spa Parts

Zorra has everything needed to keep your Swim Spa pristine and operating efficiently. Integrity and proper installation of replacement parts is crucial to ensure the longevity of your swim spa and your safety.

Zorra’s Best Value Guarantee

Lower overhead = lower prices.

Being located on rural Dundas Street between Woodstock and London allows us to have larger selection and lower business costs. We beat big city store prices every day! Our third generation family business believes in honest value. Non commissioned sales people and a relaxed atmosphere means no pressure. Take the drive to the country and experience it for yourself.

Water Care Products

We have absolutely everything you need to maintain a crystal clear body of water. With a full range of spa chemicals and replacement filters as part of the Zorra inventory as well as trained technicians ready to give you a water care prescription we have your hot tub and swim spa needs covered.

Steps, Cover Lifters, and Accessories.

Now that you have hot tub or swim spa in your family, setting up ease of use and maintenance is the next step. Cover lifters designed to allow simple removal of your hot tub cover, and steps with rubber safety pads make using your new hot tub a snap.

Here’s what our customers have to say

We were very happy with the customer service and purchase of our hot tub. Nick and David were very helpful and answered all our questions. The set up crew (unfortunately we forgot their names) were friendly and professional when setting up the new hot tub. Will definitely recommend Zorra Hot Tub to anyone who is looking at getting one!

– Gregg C.
My wife and I are extremely happy with our purchase from Zorra hot tubs. We walk into one of their clear out sales events and within seconds David was there to help us. He was extremely helpful with any of the questions we had. Also was honest when it came to things we don’t need in a hot tub. When a place will help you save money and not upsell you something you don’t need you got my business 100%. The install guys we great to talk to, we’re also very knowledgeable when it came to set up and chemical balances and how to maintain it properly. I will continue to support family owned and operated like myself.

– Jason N.
Very happy with my hot tub. No pressure during the buying process, and they answered all my questions. They demonstrated patience and understanding as I worked through making my final decision. All the people that I dealt with were very friendly and knowledgeable. Delivery and setup went very smooth, and ongoing service has been quite dependable. If I call or email questions, they get back to me right away. The patio furniture that they sell is high quality as well, and I have purchased lounges as well as a conversation set including a love seat, chairs and tables. I highly recommend dealing with Zorra HotTubs, as I found them very professional and trustworthy.

– Pat C.
John and I give Zorra TV/Hot Tubs a 10. We purchased our hot tub in October 2017 tent sale and are enjoying it immensely Why number 10 : Friendly service, knowledgeable, courteous, always there when we require advice, professional and most important bought locally.

– Connie L.
My experience with Zorra was top of the line right from the initial phone call and the prompt service. They were polite, courteous and even tried to fix my problem over the phone. Lorne the service technician was on time and very professional. He answered any questions and even offered tips, which were very helpful.

– Cheryl & Rick C.
Very nice people. Family owned business therefore they make sure you are satisfied completely. Spent time answering all questions. Very accommodating.

– S. Wells
What a great place to buy a hot tub, David the salesman was so nice and patient as he explained everything about hot tubs from how they are built to how to set up and use while waiting as I asked lots of questions. He was never in a hurry to do something else. Also the staff in the store are also very nice and make you feel like you have known them for ever. Thanks again to Zorra for making this a great experience.

– Carla H.
Joe from Zorra Hot tubs was amazing!!! He was very knowledgable and took pride in his product. Prices were the best I have seen anywhere. We just bought a hydro pool tub and couldn’t be more happier.

– Jessie H.
I purchased a new Hydropool hot tub this fall from Zorra and couldn’t be happier. From the initial visit to the store, I was impressed with the information and help I received from David. Delivery was smooth and the guys that bring it are excellent. Very happy with my purchase and my sore muscles are too!

– David J.
We purchased a new Hydropool spa from Zorra Hot Tubs and couldn’t be happier with the experience. Delivery was within days of our purchase and they took the old one away (which saved a huge headache). Staff in the store are friendly and knowledgeable and the delivery guys were awesome!! Great overall experience and the best price around.

– Jim C.
Family run business for 50 years! The people are great and they had the best price we could find, as well as the perfect tub for our family!. Thank you Hough’s.

– Kevin S.
I have to say that the service is exceptional at Zorra. We bought a used hot tub off Kijiji and ran into our share of problems right from the beginning. The staff at Zorra could have easily talked us into buying a new tub but Joe explained all our options and helped us get the tub running like new at a fraction of the price of a new tub. Instead of making a quick buck Zorra now has a life long customer. Thank you guys!

– Jamie O.
The customer service and friendly staff go above and beyond expectations for this type of market. Their knowledge and understanding of the products they sell is one of the reasons they are still in business. I will recommend Zorra Hot Tubs as a starting point (and likely ending point) to everyone looking for a hot tub. Keep up the great work!

– Nathan P.
We bought a new hot tub and are very satisfied with the sales and service. They picked up our old tub, delivered and installed the new one. Highly recommended.

– Jeff H.
I purchased a new Hydropool hot tub this fall from Zorra and couldn’t be happier. From the initial visit to the store, I was impressed with the information and help I received from David. Delivery was smooth and the guys that bring it are excellent. Very happy with my purchase and my sore muscles are too!

– David J.
Joe from Zorra Hot tubs was amazing!!! He was very knowledgable and took pride in his product. Prices were the best I have seen anywhere. We just bought a hydro pool tub and couldn’t be more happier

– Jessie & Jeff H.
I recently purchased a swim spa from Zorra hot tubs. The experience has been really great. There were some challenges on getting ready for the delivery on my side and Zorra hot tubs was great to offer me options to work with the delays I was having. On the day of delivery, everything went very smoothly. I have had the swim spa now almost a month and I continue to get great service whenever I go in to the store for help on the water balance side of things. For anyone that is contemplating a swim spa and are unsure if they will find it worth the money, I can say I had the same doubts and now that I have it, I wish I had of bought one years ago.

– Denise P.
Very happy with my hot tub. No pressure during the buying process, and they answered all my questions. They demonstrated patience and understanding as I worked through making my final decision. All the people that I dealt with were very friendly and knowledgeable. Delivery and setup went very smooth, and ongoing service has been quite dependable. If I call or email questions, they get back to me right away. The patio furniture that they sell is high quality as well, and I have purchased lounges as well as a conversation set including a love seat, chairs and tables. I highly recommend dealing with Zorra HotTubs, as I found them very professional and trustworthy.

– Pat C.
My wife and I are extremely happy with our purchase from Zorra hot tubs. We walk into one of their clear out sales events and within seconds David was there to help us. He was extremely helpful with any of the questions we had. Also was honest when it came to things we don’t need in a hot tub. When a place will help you save money and not upsell you something you don’t need you got my business 100%. The install guys we great to talk to, we’re also very knowledgeable when it came to set up and chemical balances and how to maintain it properly. I will continue to support family owned and operated like myself.

– Jason N.
We had been shopping around for a hot tub for a couple of weeks, but were never completely “sold” on any place we visited. A friend mentioned Zorra’s just west of Woodstock and so, went to see what they had… From the moment we entered the showroom, the staff were very curtious, friendly and helpful with all our questions. It didn’t take us long to realize that we were “sold” on Zorra’s place and purchased our hot tub that very visit. We have been using our tub for a month now and still get excited at the fact that we now have one…. thank you very much Zorra Hot Tubs for bringing our dream to life! If you are going to be looking for a hot tub, save yourself time, money and energy and start at Zorra’s first…. you will not be disappointed!

– Bruce M.